l’escargot vert

Delivery


At present our postage rates are for the UK. If you wish for your items to be sent overseas, then please call us on 07764 938090 or email lescargotvert@hotmail.com  We will be happy to give you a quote.

Our standard delivery charges range from £5.99 to £8.99 (for slightly heavier items) with a cost of £2.99 for each additional item added to the same basket. Certain items carry a courier charge which is clearly stated in the description.


Collection


If you wish to collect items please DO NOT place the order online as you will be charged postage. Items that are collected can only be paid for by cash.
Please call to arrange collection.  Tel:  Anna 07764 938090

Delivery times

We will send you a confirmation of your order and despatch details. We aim to deliver within 5 working days from your order. Any changes to this will be communicated via Telephone or email.


Returns policy


If you're not satisfied with your order, then please call us or return your items within 10 working days. On receipt of the item, we will refund you. Delivery charges will not be refunded.
 


Delivery & returns

L’escargot Vert does not disclose customer information to third parties other than when order details are processed as part of the order fulfilment to our payment provider, Paypal or to one of the courier services we use for delivery. In these cases, the third parties will not disclose any of the details to any other third party.

The data collected by this site is only used to:

Payment details are passed directly and securely to our payment provider, Paypal.

We will not contact you without your permission unless a) you sign up to our email newsletter or b) to discuss any aspect of any order with you to ensure it is fulfilled to your satisfaction.

You agree that email correspondence with us, satisfies any legal requirement that such communications be in writing.


Privacy policy